Sets the tone for ensuring all operators are current with training requirements of company and contract. Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Resides as the expert in EPA and OSHA, CDL compliance and regulations. Ensures all new hires meet minimum general qualifications for each division in

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq

Answer passenger calls collecting all necessary trip information for the permissible time period. Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. Complete data entry of passenger file information and for specific trip requests, negotiating requested times where

Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and process

Appropriately staff the call center. Manage and oversee training, scheduling of staff and re training in any deficient areas the call center staff. Monitor and oversee all quality assurance/customer service of all call center staff. Oversee and monitor ticket store staff. Oversee passenger trip requests manually or through use of automated system to achieve system goals (

Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Resides as the expert in EPA and OSHA, CDL compliance and regulations. Ensures all new hires meet minimum general qualifications for each division including background and DMV checks. Ensures that Safety technology tools areusedand those results are exam

Answer passenger calls collecting all necessary trip information for the permissible time period. Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. Complete data entry of passenger file information and for specific trip requests, negotiating requested times where

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq

Manage and supervise payroll staff. Oversee the process and distribution of weekly payroll. Interface with Human Resources regarding new hires, employee status changes, terminations, benefits. Keep track of employee's medical and dental benefits and other benefits (i.e. vacation, sick and holiday). Ensure compliance with corporate, Federal and State legal requirements. Pr

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights Responsibilities Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits?! Would you like to work with a company that invests

Sets the tone for ensuring all operators are current with training requirements of company and contract. Ensures all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Resides as the expert in EPA and OSHA, CDL compliance and regulations. Ensures all new hires meet minimum general qualifications for each division in

Ensure all vehicles are completely fueled and fluids topped, ready for service at various times of day. Interiors cleaned according to contract. All fleet damage documented and communicated to appropriate personnel in the case of unreported damage. Qualifications Talent Requirements High School diploma or equivalent. Ability to read, write and speak English. Must be able

Answer passenger calls in a timely manner and minimizing hold times. Accurate collection of all necessary trip information within the designated response time. Provide system information for current and new passengers, as well as for potential passengers. Provide information to current customers on passenger safety and guidelines for using the paratransit service effectiv

Manage and supervise payroll staff. Oversee the process and distribution of weekly payroll. Interface with Human Resources regarding new hires, employee status changes, terminations, benefits. Keep track of employee's medical and dental benefits and other benefits (i.e. vacation, sick and holiday). Ensure compliance with corporate, Federal and State legal requirements. Pr

Develop or understand the scope of the project. Manage activities across multiple functional areas. Managepre transition planning and strategy sessions. Maintain a cadence for reporting for all transformation projects. Identify any risks associated with the project and coordinate a mitigation plan with the project team. Perform daily, weekly and monthly reviews of transfo